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As a small-business owner, I’m smart, accomplished and can turn my hand to most things. Why do I need a Freelance PA/Virtual Assistant?’

For the majority of self-employed people running a small business, there are times when you need a little extra help. Especially with the boring-but-necessary tasks preventing you from working on your core business.

So, what do you do? Struggle on, hoping to cope, whilst quietly tearing your hair out? Hire an additional member of staff that you can’t justify? Neither one of those options is viable if you are a small business with limited time/funds.

How can a virtual assistant ‘save your bacon’ AND your sanity?

A freelance PA/virtual assistant can support you as a business owner with various tasks:-

  • Being your main point of contact for your business and updating your accodingly.
  • Undertaking customer service calls, mangaging your appointment and emails.
  • Online research, liaising on your behalf with prospective clients.
  • Giving you peace of mind that your “back office” administration is done for you.

There are numerous ways a virtual assistant can support your business, saving you time and therefore money. Knowing which tasks to delegate can be tricky, it’s not always easy to let go of the reins. Relieve you of those niggling business “pain points”.

Most virtual assistants (Witts End included) are contract/freelance, workers who work from home and focus on administrative tasks similar to those of an executive assistant or secretary. They can, quite regularly, become a trusted member of your team, who just happens to work remotely. It is, therefore, important to build a trusting relationship just as you would with a permanent employee.

How can a freelance PA/Virtual Assistant help me?

A freelance PA / virtual assistant’s bow has many strings that will make your life a whole lot easier. They can help keep tabs on bills and bookkeeping matters, follow up on tedious tasks such as outstanding invoices or unpaid bills. Online research is another chore that can be handed over, along with updating contact lists and database management – plus those ‘oh so important’ tasks that never make it off the ‘to do’ list!



To keep you from ‘wasting time’ on social media or in your email inbox, some virtual assistants will filter your most important posts/emails and respond to the rest on your behalf, such tasks can become ‘all consuming’, but a good virtual assistant can take care of all of it.

Travel Arrangements

If you travel a lot, VA’s are a great resource for finding hotels, booking flights and mapping out trip itineraries both for business, and pleasure. The assistants can take advantage of the growing number of travel research tools and review sites on the Web. They can also deal with the hassle of navigating time zones when booking or researching international travel options by phone. Freelance VA’s can also provide you with much-needed holiday cover; looking after your clients whilst you’re away and enabling your business to continue working, even when you’re not!

Diary Mangement / Stakeholder Engagement

Prioritizing potential business opportunities can be challenging for a small business. Virtual Assistants can assist with the following processes:

Undertaking research and background information

Your main point of contact and making calls on behalf of the business owner

Undertake diary management, deal with meetings, schedule appointments with clients

Assist with the planning and organisation of events

Ad hoc tasks

With limited time to keep up with industry news, some small businesses have turned to freelance PA/virtual assistants to keep tabs on the important things happening within a certain business area . Many businesses then use the industry information to update their Twitter feed or bring up interesting developments in conversation with customers and prospects, helping them appear to have a ‘finger on their client’s pulse’.